Regal for winback

Winning customers back is still more cost-effective than acquiring new ones.

Drive data-driven winback campaigns with the outbound platform purpose-built for omni-channel orchestration and personalization.
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As a B2C revenue leader
you likely face these problems

Reaching high-intent prospects

If you can't engage prospects, you can't convert them. But customers treat most outreach like spam, and the more often you reach out and the less personalized the outreach is, the worse the engagement rate gets.

Converting prospects 
cost efficiently

It doesn’t matter if you can reach someone if the cost of conversion is too high. Phone sales requires humans so it must be highly programmed and tightly coordinated with other marketing efforts to be cost-efficient.

Making data-based decisions

Getting the customer on the phone isn’t just about creating a better customer experience, it still have to have great ROI. You need to know which outreach is working and which isn’t to constantly improve your sales efforts.

Win customers back with personalized campaigns FOR every PERSONALITY

You can’t figure out how to get through to your churned customers. You’ve set up a winback campaign but your messages just aren’t resonating and unsubscribe rates are only getting higher.


Personalize to Win

One size doesn’t fit all. Re-engage lapsed customers with hyper-personalized campaigns. Segment distinct audiences in Segment Builder and trigger unique Journeys that will resonate with your fans, haters, and everyone in between.
Lift in Conversion
Learn how


Admit Your Mistakes

Use Reporting and Conversation Insights to identify common trends between churned customers. Analyze Transcripts, use Scorecards to evaluate call script efficacy, and pinpoint customer pain points so you can leave losing tactics behind.
Lift in Answer Rates
Learn how


Don’t Stop Improving 

Apply insights to inform data-driven winback campaigns. A/B test campaign messaging, timing, and offers and promotions to identify and implement best-converting tactics to further refine winback strategies.
Improvement in Sales
Learn how

Treat your customers like royalty

Ready to see Regal in action?
Book a personalized demo.

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