Start treating
your customers
like royalty
The fastest-growing businesses are adding calls and texts powered by Regal to drive a personal touch in an increasingly digital world.
Treat customers like people - because that's what they are.
Treat customers like people - because that's what they are.
Regal — A human touch. Right on cue.
We founded Regal to help brands realize the incredible power of calling customers.
While at Angi (NASDAQ: ANGI), we successfully drove top-of-funnel growth. But even after rolling out website optimization and email/SMS remarketing, only ~4 of 100 customers would convert. Surprisingly, we found that if we called the 96% “abandoned” customers and got them on the phone, they loved the attention, and converted at double the rate.
But the current outbound contact center technology only let us use a basic, one-size-fits-all “call more” or “call faster” strategy, resulting in declining answer rates and a terrible customer experience.
Regal is designed to empower businesses like you to make branded, event-driven calls and texts your competitive advantage. Built on a modern data stack, Regal helps you reach the right customer at the right time with the right message to drive more sales.
We know growing revenue is the top priority for every C-level executive, so that will be a main motivation for many. But we hope to build a more human internet in the process.
Join us,
-Alex & Rebecca, Co-Founders
Voice is dead
Alive
When self-serve fails to get you
what you need, what channel
would you prefer a business
use to engage with you?
what you need, what channel
would you prefer a business
use to engage with you?
Based on May 2020 survey of 550 respondents.
The values we live by
Customers are royalty
We serve our customers above all else. If we don’t earn their love, someone else will.
Fast execution wins
We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing.
Growth mindset
Your learning curve should be as steep as the company’s growth curve.
Data beats
opinion
opinion
We make decisions based on analysis and data, not anecdotes.
Enjoy the
journey
journey
We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other.
Meet our investors
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Headlines we've made
Forbes: Inside The Race To Bring High-Consideration Industries Online—And The Importance Of B2C Sales
It’s early innings, but I suspect that consumers will continue to push high-consideration industries online at lightning speed, and brands will need to move from old contact centers and CRM technology to a new generation of tools to keep up with customer expectations.
Forbes: On CRM: Regal.io Elegantly Solves One Problem, But Not My Problem...Yet
The best companies want to know when a customer has a question or when a problem is happening so they can engage immediately, and not later when frustration has grown and a customer may be lost to a competitor. From a service perspective, this is powerful. From a B2C perspective, it could significantly increase conversions.
Treat your customers like royalty
Ready to see Regal in action?
Book a personalized demo.
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