THE NEW STANDARD IN CCAAs
TREAT YOUR
CUSTOMERS LIKE
ROYALTY
Regal understands customer intent signals, tailors interactions to each customer, and automates multi-touch inbound and outbound interactions with a blend of Regal AI Agents and your human agents.
The next era of contact centers requires a new CCaaS. Drive better sales, support, and retention – all with way less effort.
The next era of contact centers requires a new CCaaS. Drive better sales, support, and retention – all with way less effort.
Regal powers 10M+ ROI-positive customer interactions per month
65% OF INTERACTIONS ARE MIS-HANDLED BY LEGACY "LOW-TOUCH" CONTACT CENTER SOFTWARE
Can your contact center
SOFTWARE do this?
WE ARE REIMAGINING THE
CONTACT CENTER WITH THE
CUSTOMER AT THE CENTER
The key to lifetime customers is great conversations. Conversations build relationships and that results in a better customer experience, more sales and ultimately better retention. Treat your customers like royalty... or someone else will.
Royally effective
Our customers thrive by understanding customer signals and tailoring inbound and outbound to each customer.
Reach the unreachable.
G.O.A.T engagement rates so you start driving more revenue immediately
— 3x higher answer rates, than average calls, and higher engagement than your other marketing channels.
— 3x higher answer rates, than average calls, and higher engagement than your other marketing channels.
Do you even lift?
Yeah, we do.
Average 25% revenue increase.
Average 25% revenue increase.
How regal works
Replace your whole tech stack. Or add individual Regal products to the tech you already use.
Engage
1
Reach your customers when they need you.
Orchestrate customized cross-channel call and text message outreach with our drag-and-drop Journey Builder and Segment Builder. All based on real-time customer behaviors —online and in conversation.
Be there at the right time with the right message. Your customers will thank you.
Be there at the right time with the right message. Your customers will thank you.
2
Brand every interactionto drive engagement.
Don’t be an unknown number. Introducing Branded Caller ID on cell phones so your customers know who is calling. Do we offer two way texting and text message marketing from that same phone number? Of course.
Outreach so good, even your college roommate will answer… or at least call you back.
Outreach so good, even your college roommate will answer… or at least call you back.
3
Give your agents superpowers.
Text, email, call, and leverage AI— all from one place. AI tools built for high-velocity sales including AI SMS Bot and AI Conversation Intelligence increase conversion rate.
Warning: There is a good chance agents will explain to you why this was their idea all along.
Warning: There is a good chance agents will explain to you why this was their idea all along.
4
See what’s working — and what’s not.
Show off your impact with our automatic A/B testing and in-app reporting. Even stream Regal data out in real time to enhance your website and other platforms.
Stop pretending the data team is going to get back to you, and start making data-driven decisions ASAP.
Stop pretending the data team is going to get back to you, and start making data-driven decisions ASAP.
Treat your customers like royalty
Ready to see Regal in action?
Book a personalized demo.
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