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conversation intelligence

Learn how Regal’s Conversation Intelligence product leverages AI to help you drive higher conversion rates. By using insights from 100% of Agent-customer interactions, you can uplevel your quality assurance and Agent coaching, change your scripts or playbooks to be more effective and, and automatically send personalized follow up messages to customers based on what is said on a call.

lessons

1 Minute

REGAL AI Call Summaries & Sentiment Scores

Learn how to view and leverage REGAL AI call summaries and sentiment scores.

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1 Minute

REGAL AI Call Summaries & Sentiment Scores

Learn how to view and leverage REGAL AI call summaries and sentiment scores.

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3 Minutes

Transcription & Search

Learn how to find the calls you want to review and leverage transcript search to quickly get to the most important areas of a call to save time reviewing.

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4 Minutes

Conversation Intelligence Overview

Get an overview of Regal's Conversation Intelligence capabilities and how you can drive more revenue with valuable insights from every call.

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