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The B2C revenue engine of the future weaves together customer behavioral data with event-based triggers to engage with customers at critical points in the conversion funnel.
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Return on Investment (ROI)
Net Present Value
Increase in profit
More productivity
To better understand the benefits, costs, and risks associated with this investment, Regal’s research team interviewed various customers with experience using Regal’s B2C Sales Platform.
Key quantified benefits include:
Increase in incremental profit, leading to an additional $11.4M in incremental revenue won
Reduced time spent on low-value tasks, saving $12.1M over three years
Reduced time for onboarding by 50%
Increased sales manager productivity, saving 400 hours each year
Regal allowed us to invest in a personalized conversational experience for our members, leading to higher engagement rates, conversions, and incremental revenue.
VP Strategy and Growth, Local Services
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Reduced talent attrition and increased talent retention
Increased visibility into sales performance insights and customer transcript data
Increased transparency around performance goals
Increased collaboration through integration with other tools
Improved alignment between sales teams and marketing
Provided accurate transcriptions of recorded sales calls
To better understand the benefits, costs, and risks associated with this investment, Regal’s research team conducted both an in-depth survey and interviewed a variety of customers across Insurance, Healthcare, Education, Local Services and Lending with extensive experience using Regal’s B2C Sales Platform.
Key quantified benefits these customers realized included:
Increase in incremental profit, leading to an additional $11.4M in incremental revenue won
Reduced time spent on low-value tasks, resulting in $12.1M cost savings over three years
Reduced onboarding
time by 50%
Increased sales manager productivity, saving 400 hours each year
Regal allowed us to invest in a personalized conversational experience for our members, leading to higher engagement rates, conversions, and incremental revenue.
VP Strategy and Growth, Local Services
Download reportReduced talent attrition and increased talent retention
Increased visibility into sales performance insights and customer transcript data
Increased transparency around performance goals
Increased collaboration through integration with other tools
Improved alignment between sales teams and marketing
Accurate transcriptions of recorded sales calls
Find out how your sales team can start to capitalize on every conversation and harness accurate, timely, and actionable customer insights to drive revenue.